Exercise 24-part3

3. Identify various activities in e-commerce where software agents are currently in use.

Umn (1999) tells me that there are various activities in e-commerce where software agents are currently in use as follows.
a. ) Procurement: obtaining materials, services. managing inflow into the organization towards the end user.
b.) Brokering Services: finding information about products, sellers, and prices, providing protection for privacy, validating purchasers credit, billing and accounting, etc.
c.) Digital Libraries and Recommending Services: retrieving information from distributed sources, filtering information on contents, collaborative filtering.
d.) Notification Services: notifying of new books or CDs, notifying when specific products are available at a specific price.

References:
Umn (1999). "Intelligent agents for E-Commerce". Received 10th May, 2009 from URL -
http://www-users.cs.umn.edu/~gini/csom.html